Returns & Refunds Policy
At HomeFitnessCode, we want you to be completely satisfied with your purchase. If your equipment doesn't meet your fitness needs, you can return your item in its original condition within 30 days of delivery.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the equipment in its original packaging, ensuring all manuals, tools, and accessories are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label to your box and drop it off at the designated carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our warehouse inspects the returned unit, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing